TERMS AND CONDITIONS

Rental Party

Guests at Coastal Bolthole are limited to those listed on the agreed rental agreement. The number of guests is limited to six. The stated and agreed occupancy figure includes all persons irrespective of age. Exceeding the number of stated and agreed persons may result in immediate eviction without refund.

Payment

A 40% deposit is due at the time of booking with agreed rental agreement in order to confirm the reservation. The remaining payment is due 60 days before arrival.

Cancellation Policy

If Guest wishes to cancel his/her reservation, the deposit will be refunded as follows:

100% if cancelled 30 days or more prior to the Check-in Date

50% if cancelled 14 - 30 days prior to the Check-in Date

0% if cancelled less than 14 days prior to Check-in.

Liability

The owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The Homeowners are not responsible for the loss of personal belongings or valuables of the guest. The Owner is not liable, nor will provide a refund, for any stoppage of electrical services caused by extreme weather or other circumstances beyond his/her control. Similarly, there will be no refunds for inclement weather, changes in water levels or conditions at neighbouring properties. We encourage guests to purchase travel insurance.

House Rules

Smoking is allowed in outdoor areas only. Failure to comply with this rule may result in an additional £100 cleaning fee.

Noise levels should not cause a nuisance to other residents of Brancaster Staithe.
Keep the property and all furnishings in good order. Breakages, loss or damage to the property or its contents is to be payable by the guest.
Only use appliances for their intended uses.
The guest must report any inoperative or defective equipment to the owner promptly. The owner will make every reasonable effort to have repairs made as soon as possible. While every attempt will be made to ensure that all the advertised equipment and appliances are in working order at the commencement of a rental period, no reduction of rent; rebate; or refund will be issued for a mechanical failure of the dishwasher, washing machine, TV or other appliances.
Pets are allowed in the home only by prior arrangement.

Candles are not to be used in the property.

Parking

Vehicles can be parked in the driveway or on the street to the front of the property. The owner can not be held responsible for any damage done to vehicles whilst parked outside the property.

Housekeeping

There is no daily housekeeping service. While linens and bath towels are included in the rental, a housekeeping service is not included in the rental rate. We do not permit towels or linens to be taken from the house, so please bring your own beach towels.

Heating and Fireplace

The boiler can be found in the entrance hall cupboard and the thermostat is on the left hand wall at the beginning of the corridor down to the bedrooms. You can change the temperature by pressing + or - on the display. The fireplace is wood burning. Guests may help themselves to wood in the woodstore for use in the woodburning stove. Kindling can be purchased from Deepdale Garage, a 3 minute walk from the house. 

Check-out procedure

Prior to check-out, guests are required to do the following:
Empty the fridge and freezer of any food items.
Place any dirty dishes in the dishwasher and run the cycle.
Turn off all lights.

Be sure that all windows are closed and doors are locked.